Can I get a refund if I'm not satisfied with my order?


Yes of course, but please contact me first so we can discuss what the problem is and hopefully rectify the issue before any refund is made. Obviously I’d much prefer to have a happy customer who is satisfied with their order.


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FAQs From Same Category

How do I pay online?

Credit and debit card payments are securely processed by PayPal and Stripe.

You do not need a PayPal account, just a credit or debit card. Many of our customers already have PayPal accounts. Calligraphy Arts customers are not required to hold an account with our online payment providers in order to use their secure payment facilities.

To ensure your complete security, your online transactions are processed securely by PayPal and Stripe’s websites for all online payments. Calligraphy Arts does not collect any credit card data, as this is all handled securely with PayPal and Stripe’s own servers and systems.

Offline payments are also taken such as Cheque and BACS. Simply call or email us with your order details.


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Is this Napoleon bookmark $21.50 in US dollars or some other currency?

Hi Thomas. Thank you for asking. The price you see is the price shown in your local currency. In your case this is in US Dollars


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How secure is my credit card?

Our payment providers allow you to buy our goods online in a safe and secure way. Credit card numbers are securely processed using a minimum of 128 bit encryption by PayPal and Stripe. They are not held by calligraphyartsuk.com nor in clear text on any web site, so you can be sure of our secure commitment to you.

We do not store credit card details nor do we share customer details with any 3rd parties.


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Can I pay by cheque or money order?

Yes, we understand that not everyone can use online payments which is why we can also take payments by cheque. If you wish to pay this way, then simply select the appropriate option at the checkout. All details of how to send us your payment will be displayed and emailed to you.

Your order will be despatched as soon as your funds have cleared through the banking system.

Please contact me if you would like more information on any of our payment methods.


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