Privacy Policy | Calligraphy Arts UK

Last updated: 5 February 2026

At Calligraphy Arts UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit or interact with our website.

Who We Are

We operate the website and services of Calligraphy Arts UK (“we”, “us”, “our”). We collect and process personal data about you in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

Information We Collect

We may collect the following kinds of personal information when you interact with our site:

Contact details such as name, email address, postal address, and telephone number
Account login information when you create an account
Order and transaction information when you make purchases
Technical and usage data including IP address, device type, browser type, and activity logs
Marketing preferences and communication history

How We Collect Your Data

Your personal data may be collected when you:

Create an account
Place an order or request services
Complete forms or contact us
Use our website or interact with cookies and analytics tools

How We Use Your Personal Data

We use your personal information to:

Provide, manage, and improve our website and services
Process and fulfil orders, including payment processing
Communicate with you about your account, orders, and services
Send marketing and promotional communications where consent has been given
Comply with legal and regulatory requirements

Lawful Bases for Processing

We rely on one or more lawful bases for processing your personal data, including:

Contract: When processing is necessary to fulfil your orders or services
Consent: Where you have opted in to receive marketing communications
Legitimate interests: For security, analytics, and website performance improvements
Legal obligation: To comply with applicable laws and regulations

Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, understand how the site is used, and support secure transactions. Details of this can be found in our Cookie Policy.

Who We Share Your Information With

We may share personal data with trusted third parties, including:

Payment providers such as PayPal and Stripe, for order processing
Delivery partners to fulfil shipments
Analytics providers to help improve our website

We never sell your personal data to third parties for profit. Any sharing is for service fulfilment or compliance with legal obligations.

Data Transfers Outside the UK

Your information may be transferred to and processed outside the UK where necessary. Where this happens, we will ensure appropriate safeguards are in place to protect your data.

Data Retention

We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and accounting requirements.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion or restriction
Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Security of Your Personal Data

We implement appropriate technical and organisational measures to protect your personal information. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to websites operated by third parties. We do not control those websites and are not responsible for their privacy practices. Before submitting personal data to external sites, please review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised “Last updated” date.

Contact Us

If you have questions or requests related to this Privacy Policy, please contact us via the website contact form or via:

Calligraphy Arts UK
37 Kings Drive
Leicester Forest East
Leicester LE3 3JD
United Kingdom