Delivery

Last updated: 5 February 2026

This page explains delivery options, dispatch times and important information for orders placed on Calligraphy Arts UK. If you have any questions about delivery, please contact us via the website contact form.

Delivery Areas

We deliver to the UK and (where available at checkout) selected international destinations. Delivery availability and options are shown during checkout.

Dispatch Times

We aim to dispatch in-stock items as quickly as possible. Dispatch time may vary depending on order volume, public holidays, and whether items are made-to-order or require additional preparation.

Orders are usually dispatched on business days (Monday to Friday, excluding UK public holidays).
If an item is temporarily unavailable, we may contact you with an update.

Delivery Services and Tracking

Delivery services and tracking (where offered) will be shown at checkout. Some services include tracking updates; others may provide delivery confirmation only.

Estimated Delivery Times

Estimated delivery times are shown at checkout and are provided as a guide. Delivery times may be affected by factors outside our control, such as courier delays, severe weather, or peak seasonal periods.

Delivery Costs

Delivery costs are calculated at checkout based on your delivery address, the weight/size of your order, and the delivery option selected.

Delivery Address Accuracy

Please check your delivery address carefully before placing your order. We cannot accept responsibility for delays or non-delivery caused by incorrect or incomplete address details.

Missed Deliveries and Safe Places

If a delivery attempt is missed, the carrier may leave a calling card, attempt redelivery, or deliver to a local collection point (depending on the service used). If you request delivery to a “safe place”, you accept responsibility for the security of the parcel once delivered.

Damaged Parcels or Missing Items

If your parcel arrives damaged, or if items are missing, please contact us as soon as possible with your order number and (where applicable) clear photos of the packaging and contents. This helps us resolve the issue quickly with the carrier.

International Orders and Customs

Where international delivery is available at checkout, please note that customs duties, local taxes, import fees, and handling charges may apply in the destination country. These charges are set by the destination authorities and are the responsibility of the recipient.

Orders, Returns and Legal Information

Delivery information forms part of our ordering process. For full details on ordering, payments, cancellations and returns, please see our Terms and Conditions of Sale.

For information about how we use personal data and cookies on our website, please see our Privacy Policy and Cookie Policy.

Our general website rules, permitted use and intellectual property information can be found in our Website Terms and Conditions of Use.

Contact Us

If you need help with delivery (including tracking questions), please contact us via the website contact form and include your order number.