Faq Sections

General Questions
Can I place a review about Calligraphy Arts?

We would love you to review us.

You can place a review about our products on our online shop. Just select the product you have purchased and place your comments about it on the “Comments” tab.

You can also place a review of our services at these popular websites:

(You need to be a UK resident to place reviews on these websites)


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How do you seal a silver lid on a jar with sealing wax?

Hello Irene,

Thanks for asking. To seal a lid on a jar, you need to heat the end of the sealing wax with something like a kitchen lighter and carefully drip the melted wax over the area you want to seal. Then, while the wax is still warm, you can press your stamp.

Here is a video showing one method I found on YouTube:

https://www.youtube.com/watch?v=aA7xeigPKMQ


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How do I change the nib on a LA Kaligrafica? Many thanks and best regards

Hello Burkhard.

The nibs are removed by gently pulling them out of the ferrule and a new nib can be inserted around the outer ring of the ferrule.

You can watch a video here (in English): https://www.youtube.com/watch?v=HzbvGKjD2dM&t=38s

Kind regards,

Jane Lappage


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Product Questions
What oil is needed for your wax heaters?

Hi Trina,

Thank you for asking. Bortoletti recommends using 90% pure alcohol or denatured alcohol (Methylated spirits) for a stable, odourless flame that does not burn or discolour the wax.

Please note that Calligraphy Arts does not sell this as it requires specialist posting, but it is freely available at many hardware and cosmetic accessory stores.

I hope that helps,
Jane


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What kind of refill does this pen take?

Hi Trina.

The Bortoletti ball pens accept refills from a number of suppliers and manufacturers. For example: 

CROSS Ball Pen Refill Standard Fine Black 8514

Schneider 785 Medium Black Ballpoint Pen Refill

Ballpen refill

Here's one supplier in the UK https://www.whsmith.co.uk/products/schneider-785-medium-black-ballpoint-pen-refill/4004675026750.html

or on Amazon: https://www.amazon.co.uk/CROSS-Refill-Standard-Black-8514/dp/B01BVZEZPI?ref_=ast_sto_dp&th=1&psc=1

I hope that helps you.

Kind regards,

Jane

 


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What makes the nibs different for being left-handed?

A left-handed nib in calligraphy is a nib that is designed to be used by left-handed calligraphers. It is typically angled slightly to the right, so that the ink flows smoothly and does not smudge when the calligrapher writes from left to right. Left-handed nibs are available in a variety of materials, including steel, gold, and platinum. They can be purchased from a variety of online and brick-and-mortar retailers.

Here are some of the benefits of using a left-handed nib in calligraphy:

  • Reduced smudging: When a left-handed calligrapher uses a regular nib, the ink can easily smudge on the paper as they write from left to right. This can be frustrating and can make it difficult to create clean, crisp lines. A left-handed nib is designed to reduce smudging, so that calligraphers can create beautiful, legible work.
  • Improved comfort: A left-handed nib is designed to be held in a comfortable position for left-handed calligraphers. This can help to reduce fatigue and pain in the hand and wrist.
  • Increased accuracy: A left-handed nib can help calligraphers to write more accurately. This is because the nib is angled to the right, so that it is easier to control the flow of ink.

If you are a left-handed calligrapher, I encourage you to try using a left-handed nib. You may be surprised at how much easier it makes it to create beautiful, legible work.


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Calligraphy Questions
What is calligraphy?

Calligraphy is the art of writing script in such a way as to express the beauty of what is being written in the formation of the letters themselves.

Calligraphy claims ancient roots in the first recorded forms of expression: the cave paintings of our ancestors some 25,000-30,000 years ago. Eventually this form of pictorial communication became stylized around 3500 B.C. with the development of Egyptian hieroglyphics. The Phoenicians followed circa 1000 B.C. with one of the earliest alphabets — an entirely different writing system in that each symbol represented a sound rather than an idea or picture. The Phoenician alphabet was adopted and modified by many peoples, including the Greeks. The Romans picked up the Greek alphabet and adapted it to suit Latin.

Latin brings us to the beginnings of what many people think of as modern calligraphy. It was the language of the all-powerful churches of the Middle Ages when monks were among the only literate members of society. One of their tasks was committing the word of God to paper, by scribing ancient texts into ornamental volumes to be read by holy elite and royalty. The monks infused the script with a flourishing style that would add glory to the letters themselves as if to make the inscriptions worthy of the holy words they were conveying. The style was also economically narrow to save expensive paper. It became known as Gothic and was the original form of European calligraphy as we think of it today.


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Can you also buy white ink?

I want to learn how to do Mediaeval calligraphy. Will a course focusing on Modern calligraphy adapt?

Hi Penny.

Thanks for asking. Unfortunately Modern Calligraphy does not work as a style for Mediaeval calligraphy. Gothic calligraphy is the best style for this kind of work. If you would like to learn in-person at 'Calligraphy Arts HQ' I have a number of Anything Goes' 1-day classes.

Kind regards,

Jane


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Payment Questions
How do I pay online?

Credit and debit card payments are securely processed by PayPal, Amazon and Stripe.

You do not need a PayPal account, just a credit or debit card. Many of our customers already have PayPal accounts. Calligraphy Arts customers are not required to hold an account with our online payment providers in order to use their secure payment facilities.

To ensure your complete security, your online transactions are processed securely by PayPal, Amazon and Stripe’s websites for all online payments. Calligraphy Arts does not collect any credit card data, as this is all handled securely with our payment provider's own servers and systems.

Offline and telephone payments are also taken. Simply call or email us with your order details.


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Is this Napoleon bookmark $21.50 in US dollars or some other currency?

Hi Thomas. Thank you for asking. The price you see is the price shown in your local currency. In your case this is in US Dollars


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How secure is my credit card?

Our payment providers allow you to buy our goods online in a safe and secure way. Credit card numbers are securely processed using a minimum of 128 bit encryption by PayPal, Amazon and Stripe. They are not held by Calligraphy Arts nor in clear text on any web site, so you can be sure of our secure commitment to you.

We do not store credit card details nor do we share customer details with any 3rd parties.


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Shipping Questions
Do you ship internationally?

Yes we do. It’s great to send our artwork and products across the globe. We have already delivered to Australia, Pakistan, Israel, India, South Africa, USA, Lithuania, Belgium, New Zealand, Mexico and Malaysia, Norway, Denmark, Sweden, France, Germany, Holland, Switzerland and many more!

All online orders have their shipping costs calculated at the checkout automatically.

Click here to see a map of where we have delivered to so far.


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How much will it cost to deliver my order?

All delivery costs are calculated at the checkout and are recalculated as you add products to your shopping cart.

Orders over £50 GBP for the United Kingdom are delivered free, unless you need Next Day Delivery.

Orders over £100 GBP have a free delivery option for Europe

Orders over £120 GBP have a free delivery option for the Rest of the World

There are Economy and Express delivery options which you can choose from, depending on your location – the costs for these vary on the speed of your chosen method.

If you have a bespoke order, then this will depend on the size and weight of the item. All costs will be agreed with you during your order confirmation.


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Can I collect my order from you?

Yes, of course you can. A deduction will be made from your final bill or a partial refund sent to you. Just call and let me know when you want to pick it up. Please remember we are in the United Kingdom.


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