Payment Questions

How do I pay online?

Credit and debit card payments are securely processed by PayPal, Amazon and Stripe.

You do not need a PayPal account, just a credit or debit card. Many of our customers already have PayPal accounts. Calligraphy Arts customers are not required to hold an account with our online payment providers in order to use their secure payment facilities.

To ensure your complete security, your online transactions are processed securely by PayPal, Amazon and Stripe’s websites for all online payments. Calligraphy Arts does not collect any credit card data, as this is all handled securely with our payment provider's own servers and systems.

Offline and telephone payments are also taken. Simply call or email us with your order details.


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Is this Napoleon bookmark $21.50 in US dollars or some other currency?

Hi Thomas. Thank you for asking. The price you see is the price shown in your local currency. In your case this is in US Dollars


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How secure is my credit card?

Our payment providers allow you to buy our goods online in a safe and secure way. Credit card numbers are securely processed using a minimum of 128 bit encryption by PayPal, Amazon and Stripe. They are not held by Calligraphy Arts nor in clear text on any web site, so you can be sure of our secure commitment to you.

We do not store credit card details nor do we share customer details with any 3rd parties.


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Can I pay by cheque?

Yes. We understand that not everyone can use online payments which is why we can also take payments by cheque for orders in the UK. If you wish to pay this way, then simply select the appropriate option at the checkout. All details of how to send us your payment will be displayed and emailed to you.

Your order will be despatched as soon as your funds have cleared through the banking system.

Please contact me if you would like more information on any of our payment methods.


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Can I pay by Bank Transfer?

Yes you can. Select the “Pay By Bank Wire” option at the checkout, confirm your order and the next page will show you the bank payment details you need to use.

You can also use these details if you wish to order from us offline:

IBAN code: GB22 BARC 2049 0863 1475 09
SWIFT code: BARCGB22
Barclays Bank
Account Name: Calligraphy Arts
Sort Code: 20-49-08
Account Number: 63147509

Calligraphy Arts Address:
37 Kings Drive
Leicester Forest East
LEICESTER
LE3 3JD
United Kingdom

Please put your order number or your name as the payment reference so I can easily identify your payment.


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Can I pay by cash or cheque?

Absolutely. Cash is always good and you can pay on collection of your artwork or goods.

I do have to wait for the cheque to clear through the banking system before sending your goods.

Please make any cheques payable to “Jane Lappage”.

(Note that cheques may only be used for UK orders.)


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Do you take deposits?

Yes, I can accept your order with a deposit as it guarantees your place in my order book. This option is only for telephone or face to face orders. Final payment can be made on collection in cash or in advance by any means such as PayPal, Stripe, BACS, cheque etc.


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Do you accept card payments?

Yes, we accept Visa, Maestro,Mastercard and American Express. Credit card payments are processed securely via a minimum of 128 bit encryption when you submit your order. You can also phone or email us with your order.

We do not store credit card details nor do we share customer details with any 3rd parties.


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What other payment methods do you accept? 

Apart from PayPal and card payments (processed by Stripe), we also accept Amazon Pay and Apple Pay. Other international payment options are available and will be presented to you at the checkout depending on which country you are paying from.


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Can I get a refund?

Firstly, we would be very sorry if you were unhappy with any part of your order. But of course we would refund your payment.

Do please contact me first so we can discuss what the problem is and hopefully rectify the issue before any refund is made. Obviously I’d much prefer to have a happy customer who is satisfied with their order.


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